Privacy Policy
This Privacy Policy explains how Rent Local Stuff (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use our website www.rentlocalstuff.com (the “Platform”). We are committed to protecting your privacy and handling your information in accordance with the New Zealand Privacy Act 2020.
1. Information We Collect
When you use our Platform, we may collect the following types of personal information:
- Name
- Email address
- Phone number
- Postal or physical address
- Payment information (such as credit or debit card details, processed securely through our payment provider)
We collect this information directly from you when you create an account, list an item, make a booking, or communicate with us.
2. How We Use Your Information
We use your personal information for the following purposes:
- To create and manage your account
- To enable Owners and Renters to connect and enter into rental agreements
- To process payments and security deposits
- To provide customer support and respond to your enquiries
- To improve our services and maintain the security of the Platform
- To meet our legal and regulatory obligations
We do not use your personal information for direct marketing or promotional purposes.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties. We may disclose your information only in the following circumstances:
- To comply with any applicable law, regulation, or legal process
- To prevent or investigate suspected fraud, misuse, or illegal activity
- To protect the rights, property, or safety of Rent Local Stuff, our users, or the public
Please note: payment information is processed securely by our payment provider and is not stored by us.
4. Cookies and Analytics
We may use cookies or similar technologies to improve your experience on our Platform, such as keeping you logged in or remembering preferences. These do not collect personally identifiable information.
You can manage cookie settings through your browser.
5. Security of Your Information
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, alteration, or disclosure. However, no online service is completely secure, and we cannot guarantee absolute security.
6. Access and Correction
You have the right to access and request correction of any personal information we hold about you, in accordance with the Privacy Act 2020. To do so, please contact us using the details below.
7. Retention of Information
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
8. Links to Other Websites
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on the Platform, and the “last updated” date will be revised. Your continued use of the Platform constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Rent Local Stuff
Email: hello@rentlocalstuff.com